
{"id":10568,"date":"2023-06-12T13:45:28","date_gmt":"2023-06-12T12:45:28","guid":{"rendered":"https:\/\/www.agadir-oufella.ma\/?page_id=10568"},"modified":"2023-11-22T10:04:53","modified_gmt":"2023-11-22T09:04:53","slug":"conditions-generales-de-vente","status":"publish","type":"page","link":"https:\/\/www.agadir-oufella.ma\/en\/conditions-generales-de-vente\/","title":{"rendered":"Terms and conditions of sale"},"content":{"rendered":"<section class=\"topbar\">\n    <picture>\n                  <img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.agadir-oufella.ma\/wp-content\/uploads\/2022\/07\/topbar.jpg\" alt=\"Kasbah d'Agadir Oufella\" width=\"1920\" height=\"297\" \/>\n            <\/picture>\n<\/section>\n<ol class=\"breadcrumb\" itemscope itemtype=\"http:\/\/schema.org\/BreadcrumbList\"><li itemprop=\"itemListElement\" itemscope itemtype=\"http:\/\/schema.org\/ListItem\"><a itemprop=\"item\" href=\"https:\/\/www.agadir-oufella.ma\/en\/\">Home<span itemprop='name'>  <\/span><\/a><span itemprop='position' content='1'>&gt;<\/span><\/li><\/ol>\n\n<section class=\"intro\" data-aos=\"fade-up\">\n        <h1> Terms of Sales <\/h1>\n        <div >\n        <p><b><\/b><br \/>\nYou have just connected to the website <u>www.agadir-oufella.ma<\/u> of the Soci\u00e9t\u00e9 de D\u00e9veloppement Touristique Souss Massa S. A. , public limited company with capital of 21,500,000.00 dirhams.<\/p>\n<p>You must carefully read the provisions which follow because they constitute a contact establishing the general conditions of the products and services of the electronic catalog (or store) of the Soci\u00e9t\u00e9 de D\u00e9veloppement Touristique Souss Massa S. A.<\/p>\n<p>The \u201cclick\u201d that you execute after completing your order form constitutes validation of your order and will constitute irrevocable acceptance of these general conditions.<\/p>\n<p>Consequently, you can only order products or services if you accept the conditions provided below.<\/p>\n    <\/div>\n<\/section>\n\n\n\n\n<section class=\"texte-titre\" data-aos=\"fade-up\">\n\t<div class=\"wrapper\">\n    \t\t  <h2> 1. Preamble <\/h2>\n    \t\t<p><b><\/b><br \/>\nThe following general conditions of sale govern all transactions established on the web catalog of Soci\u00e9t\u00e9 de D\u00e9veloppement Touristique Souss Massa. Any order placed on this site assumes the customer&#8217;s unconditional and irrevocable acceptance of these conditions.<\/p>\n\t<\/div>\n<\/section>\n\n\n\n<section class=\"texte-titre\" data-aos=\"fade-up\">\n\t<div class=\"wrapper\">\n    \t\t  <h2> 2- Object <\/h2>\n    \t\t<p><b><\/b><br \/>\nThis contract is a distance contract which aims to define the rights and obligations of the parties in the context of the sale of the products of the company Soci\u00e9t\u00e9 de D\u00e9veloppement Touristique Souss Massa S. A, on the Internet. <u>www.agadir-oufella.ma<\/u> is a service and a trademark registered by Soci\u00e9t\u00e9 de D\u00e9veloppement Touristique Souss Massa S. A.<\/p>\n\t<\/div>\n<\/section>\n\n\n\n<section class=\"texte-titre\" data-aos=\"fade-up\">\n\t<div class=\"wrapper\">\n    \t\t  <h2> 3- Definitions <\/h2>\n    \t\t<p><b><\/b><br \/>\nIn the remainder of the contract, each of the expressions mentioned above will be understood in the sense of its definition, namely:<\/p>\n<h3>Remote contract<\/h3>\n<p>any contract concerning goods or services between the Company Soci\u00e9t\u00e9 de D\u00e9veloppement Touristique Souss Massa and a Consumer as part of a remote sales or service provision system organized by the Company Soci\u00e9t\u00e9 de D\u00e9veloppement Touristique Souss Massa Who, for this contract, uses exclusively the Internet network until the conclusion of the contract, including the conclusion of the contract itself.<\/p>\n<h3>Consumer<\/h3>\n<p>any natural person who, in this contract, acts for purposes which do not fall within the scope of his professional activity.<\/p>\n<h3>Command<\/h3>\n<p>act by which the Consumer undertakes to purchase Products and the Company Soci\u00e9t\u00e9 de D\u00e9veloppement Touristique Souss Massa.<\/p>\n\t<\/div>\n<\/section>\n\n\n\n<section class=\"texte-titre\" data-aos=\"fade-up\">\n\t<div class=\"wrapper\">\n    \t\t  <h2> 4- General dispositions <\/h2>\n    \t\t<p><b><\/b><\/p>\n<h3>Company<\/h3>\n<p>Soci\u00e9t\u00e9 de D\u00e9veloppement Touristique Souss Massa, public limited company with share capital of<br \/>\n21,500,000.00 dirhams, registered in the Agadir commercial register under number 39225, whose head office whose head office is located at (N\u00b0A208, 2nd floor Lawyer&#8217;s building 2 high Founty<\/p>\n<h3>Acceptance<\/h3>\n<p>The Consumer declares to have read the General Conditions of Sale before placing an order and to have accepted them without reservation.<\/p>\n<h3>Modification of the general conditions of sale<\/h3>\n<p>The Company Soci\u00e9t\u00e9 de D\u00e9veloppement Touristique Souss Massa reserves the right to modify these General Conditions of Sale at any time. The applicable General Conditions of Sale are those in force on the date of the order placed by the Consumer.<\/p>\n\t<\/div>\n<\/section>\n\n\n\n<section class=\"texte-titre\" data-aos=\"fade-up\">\n\t<div class=\"wrapper\">\n    \t\t  <h2> 5- Orders <\/h2>\n    \t\t<p><b><\/b><\/p>\n<h3>Definitive nature of the order<\/h3>\n<p>Orders placed on the website constitute a firm and definitive commitment, and after confirmation of said order by the company Soci\u00e9t\u00e9 de D\u00e9veloppement Touristique Souss Massa  by email to the email address communicated by the member.<\/p>\n<h3>Order modification<\/h3>\n<p>Orders being final and irrevocable, any modification request made by the Consumer is subject to acceptance by the company Soci\u00e9t\u00e9 de D\u00e9veloppement Touristique Souss Massa.<\/p>\n<h3>Validity of the order<\/h3>\n<p>The company Soci\u00e9t\u00e9 de D\u00e9veloppement Touristique Souss Massa reserves the right to refuse any order for legitimate reasons and more particularly in the case where the quantities ordered are abnormally high compared to the quantities usually ordered by consumers.<\/p>\n\t<\/div>\n<\/section>\n\n\n\n<section class=\"texte-titre\" data-aos=\"fade-up\">\n\t<div class=\"wrapper\">\n    \t\t  <h2> 6- Prices of the ordres <\/h2>\n    \t\t<p><b><\/b><br \/>\nThe price is expressed in DIRHAMS. The price indicated in the order confirmation is the final price, expressed including all taxes;<\/p>\n\t<\/div>\n<\/section>\n\n\n\n<section class=\"texte-titre\" data-aos=\"fade-up\">\n\t<div class=\"wrapper\">\n    \t\t  <h2> 7- Delivery of tickets <\/h2>\n    \t\t<p><b><\/b><br \/>\nThe ticket is issued electronically, it can be printed at home and has a unique bar code. It is impossible to be admitted to the entrance several times with the same ticket. Reproduction of tickets is prohibited and will not provide you with any benefit. Only the first person to present the ticket will be admitted.<br \/>\n<b><\/b><br \/>\nYour printable tickets at home are permanently available until the date of the event on the website in the \u201cMy Orders\u201d section.<br \/>\n<b><\/b><br \/>\nThe purchaser of tickets takes all precautionary measures required to keep his password secret and to prevent any use by unauthorized persons or any infringement.<br \/>\n<b><\/b><br \/>\nIn any event, the company Soci\u00e9t\u00e9 de D\u00e9veloppement Touristique Souss Massa cannot be held responsible for the non-delivery of the ticket to the member, if this non-delivery is due to the communication of erroneous information by the consumer .<br \/>\n<b><\/b><br \/>\nWhen the ticket is sent to the address indicated by the Consumer, it is up to him to check the nature of the ticket sent and, in the event of an error, to express reservations, possibly to refuse the ticket, and to notify the company Soci\u00e9t\u00e9 de D\u00e9veloppement Touristique Souss Massa within 48 hours.<\/p>\n\t<\/div>\n<\/section>\n\n\n\n<section class=\"texte-titre\" data-aos=\"fade-up\">\n\t<div class=\"wrapper\">\n    \t\t  <h2> 8- Cancellation, Refund, Use <\/h2>\n    \t\t<p><b><\/b><br \/>\nTickets purchased are not subject to a right of withdrawal<br \/>\n<b><\/b><br \/>\nA ticket cannot be refunded, even in the event of loss or theft, nor returned or exchanged. In the event of cancellation of tickets for exceptional reasons (exceptional closure), only the price of the ticket will be refunded. This reimbursement will only be made in favor of the initial purchaser against surrender of the ticket.<br \/>\n<b><\/b><br \/>\nNo duplicate ticket can be issued, including in the event of loss or theft.<br \/>\nWhen checking at the entrance to the Kasbah, you may be asked for a valid photo ID and it must match the name written on the ticket.<br \/>\n<b><\/b><br \/>\nUpon announcement of the cancellation or modification of the date, time or place for which you have reserved your ticket, you accept that the company Soci\u00e9t\u00e9 de D\u00e9veloppement Touristique Souss Massa, to the extent possible , can use the contact details you entered when booking to keep you informed of what to do.<\/p>\n\t<\/div>\n<\/section>\n\n\n\n<section class=\"texte-titre\" data-aos=\"fade-up\">\n\t<div class=\"wrapper\">\n    \t\t  <h2> 9- Value <\/h2>\n    \t\t<p><b><\/b><br \/>\nThe value of the Vouchers is that in force on the day of confirmation of the order by the Consumer as mentioned in article 5.1 above.<\/p>\n\t<\/div>\n<\/section>\n\n\n\n<section class=\"texte-titre\" data-aos=\"fade-up\">\n\t<div class=\"wrapper\">\n    \t\t  <h2> 10- Recording the value of the Purchase Voucher <\/h2>\n    \t\t<p><b><\/b><\/p>\n<h3>Demandability<\/h3>\n<p>The value of the ticket is recorded when ordering, once it has been confirmed by the company Soci\u00e9t\u00e9 de D\u00e9veloppement Touristique Souss Massa.<\/p>\n<h3>Payment methods<\/h3>\n<p>The Member has only one payment method:<br \/>\n<b><\/b><br \/>\n&#8211; <b>By bank cards: <\/b> The company Soci\u00e9t\u00e9 de D\u00e9veloppement Touristique Souss Massa accepts Moroccan and international bank cards on its website. Payment is made via the Payzone platform.<br \/>\n<b><\/b><br \/>\nThis solution is certified by the interbank electronic payment center and 100% secure.<\/p>\n\t<\/div>\n<\/section>\n\n\n\n<section class=\"texte-titre\" data-aos=\"fade-up\">\n\t<div class=\"wrapper\">\n    \t\t  <h2> 11- Dispute resolution, applicable law and competent jurisdiction <\/h2>\n    \t\t<p><b><\/b><\/p>\n<h3>Complaint<\/h3>\n<p>Any complaints must be addressed to the consumer service of the company Soci\u00e9t\u00e9 de D\u00e9veloppement Touristique Souss Massa.<br \/>\n<b><\/b><br \/>\nContact us at <a href=\"mailto:daf@sdrt-sm.ma\"><u>daf@sdrt-sm.ma<\/u><\/a><\/p>\n<h3>Applicable law and competent jurisdiction<\/h3>\n<p>The General Conditions of Marketing are governed by Moroccan law. Any dispute relating to the order or these General Conditions of Sale will be submitted to the competent court.<\/p>\n\t<\/div>\n<\/section>\n\n\n\n<section class=\"texte-titre\" data-aos=\"fade-up\">\n\t<div class=\"wrapper\">\n    \t\t  <h2> 12- Computing and freedoms <\/h2>\n    \t\t<p><b><\/b><br \/>\nThe information collected on the site <a href=\"www.agadir-oufella.ma\"><u>www.agadir-oufella.ma<\/u><\/a> is subject to processing intended to ensure the processing of the consumer&#8217;s reservation, as well as to reinforce and personalize communication in particular by information letters\/emails, and finally to personalize its website according to the preferences observed by consumers.<br \/>\n<b><\/b><br \/>\nThe personal data communicated by the consumer are intended for the Soci\u00e9t\u00e9 de D\u00e9veloppement Touristique Souss Massa as well as the Soci\u00e9t\u00e9 de D\u00e9veloppement Touristique Souss Massa. They undertake to respect the confidentiality of this personal data and not to communicate it to any third party.<br \/>\n<b><\/b><br \/>\nWhen booking, the consumer may agree to receive from the Soci\u00e9t\u00e9 de D\u00e9veloppement Touristique Souss Massa or from the Soci\u00e9t\u00e9 de D\u00e9veloppement Touristique Souss Massa, information, promotions, commercial proposals or all types advertising messages from their partners by sending e-mails or text messages sent directly by their commercial partners. The consumer will have the possibility to unsubscribe as soon as they wish.<br \/>\n<b><\/b><br \/>\nIn accordance with Law No. 09-08 promulgated by Dahir 1-09-15 of February 18, 2009, relating to the protection of individuals with regard to the processing of personal data, you have the right to access and rectification of information concerning you, which you can exercise by contacting: <a href=\"mailto:daf@sdrt-sm.ma\"><u>daf@sdrt-sm.ma<\/u><\/a>.<br \/>\n<b><\/b><br \/>\nYou can also, for legitimate reasons, object to the processing of data concerning you.<\/p>\n\t<\/div>\n<\/section>\n\n\n\n<section class=\"texte-titre\" data-aos=\"fade-up\">\n\t<div class=\"wrapper\">\n    \t\t  <h2> 13- Confidentiality and use of data <\/h2>\n    \t\t<p><b><\/b><br \/>\nThe information collected on the site <a href=\"www.agadir-oufella.ma\"><u>www.agadir-oufella.ma<\/u><\/a> is subject to processing intended to:<\/p>\n<ul>\n<li>associate a buyer with a purchased ticket;<\/li>\n<li>identify a particular buyer for refund or cancellation requests;<\/li>\n<li>monitor the evolution of ticket sales volumes.<\/li>\n<\/ul>\n<p>The recipients of the data are:<\/p>\n<ul>\n<li>Financial service<\/li>\n<li>Marketing department<\/li>\n<li>General management<\/li>\n<\/ul>\n<p>Regarding the protection of individuals with regard to the processing of personal data, you have the right to access and rectify information that concerns you, which you can exercise by contacting: <a href= \"mailto:daf@sdrt-sm.ma\"><u>daf@sdrt-sm.ma<\/u><\/a><\/p>\n\t<\/div>\n<\/section>\n\n\n\n<section class=\"texte-titre\" data-aos=\"fade-up\">\n\t<div class=\"wrapper\">\n    \t\t  <h2> 14- Deletion of data <\/h2>\n    \t\t<p><b><\/b><br \/>\nWe take the privacy of our users&#8217; data very seriously. We are committed to complying with laws and regulations regarding the protection of personal data.<br \/>\n<b><\/b><br \/>\nThis privacy policy explains how we handle the deletion of our users&#8217; personal data.<br \/>\n<b><\/b><br \/>\nWe will retain your personal data for as long as necessary to provide our services in accordance with our legal, regulatory and contractual obligations. When we no longer need your personal data, we will delete it from our systems.<br \/>\n<b><\/b><br \/>\nIf you would like us to delete your personal data, please contact us at <a href=\"mailto:daf@sdrt-sm.ma\"><u>daf@sdrt-sm.ma<\/u><\/a >, we will take all reasonable steps to delete your personal data within a reasonable period of time.<\/p>\n\t<\/div>\n<\/section>\n\n\n\n<section class=\"texte-titre\" data-aos=\"fade-up\">\n\t<div class=\"wrapper\">\n    \t\t  <h2> 15- Force majeure <\/h2>\n    \t\t<p><b><\/b><br \/>\nThe company Soci\u00e9t\u00e9 de D\u00e9veloppement Touristique Souss Massa is only liable for the execution of its obligations to the extent that no force majeure event hinders them.<\/p>\n\t<\/div>\n<\/section>\n\n\n\n<div style=\"height:100px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":2,"comment_status":"closed","ping_status":"closed","template":"","meta":{"inline_featured_image":false,"footnotes":""},"class_list":["post-10568","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.0 - 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